Gaining Actionable Intelligence via MAPS
To interconnect the state’s 15 ECCs and to prepare for the NG911 environment, AZ911 first needed to understand where each 911 system stands regarding GIS data readiness for NG911. MCP helped the agency reach this understanding by assessing each 911 system using the firm’s proprietary MAPS methodology. MAPS measures key elements of a public-safety agency’s environment against a range of success factors based on MCP’s expertise, formalized accreditation programs, industry standards, and best practices. The methodology determines whether each element is high, medium, or low.
The readiness of each 911 system’s GIS data for application in an NG911 environment arguably is the most important factor being assessed. In addition to the mandated 98 percent match rate between the automatic location identification (ALI)/master street address guide (MSAG) and GIS databases, the National Emergency Number Association (NENA), determined that NG911 requires the improvement and maintenance of GIS road centerlines and address points, as well as an ECC’s PSAP boundaries, emergency service boundaries (ESB), and provisioning boundaries.
