Mission Critical Partners (MCP) guided McLean County, Illinois, in overhauling its outdated public safety and justice data systems. McLean achieved seamless data sharing by implementing modern records management, case management, and jail management systems connected via a middleware platform. The County has also enhanced its security, efficiency, and scalability. The centralized data warehouse and governance framework improve decision-making and operational workflows, positioning the county for long-term compliance and innovation.
The county’s 1990s data system was outdated, insecure, and inefficient, with limited search capabilities and heavy manual processes. Diverse system needs across law enforcement, courts, and jails, combined with resource constraints, made modernization difficult.
MCP created a plan to replace the system, integrating new records management, case management, and jail management systems with a middleware platform to maintain data sharing. They also implemented a secure data warehouse, role-based access, and automated workflows.
New systems are being implemented, with law enforcement already connected to the test system. The upgrades improve efficiency, enhance security, and support seamless data sharing, positioning the county for future growth and innovation.
Faced with an aging yet well-integrated data infrastructure implemented in the 1990s, McLean County realized its public safety and justice systems were no longer viable for modern requirements. While the legacy system enabled seamless data sharing across law enforcement, courts, and jails, it also suffered from outdated technology, significant security vulnerabilities, and inefficiencies that hindered operations. The lack of modern search functionality, reliance on manual data entry, and emerging process silos further complicated the situation. Additionally, conflicting needs between law enforcement, courts, and jails, coupled with limited resources for a custom-built solution, left the county unable to replace its infrastructure without significant disruption. These challenges led the county to engage Mission Critical Partners to develop a comprehensive strategy for upgrading the systems and maintaining interoperability.
MCP created a tailored strategy for modernizing its public safety and justice infrastructure. MCP conducted a detailed assessment of the legacy systems and developed technical specifications and RFPs to guide the procurement of new systems. A middleware platform was chosen to maintain seamless integration between records management, case management, and jail management systems, ensuring data flow across agencies while minimizing disruptions. MCP also implemented a centralized data warehouse, established governance frameworks, and provided ongoing technical and project management support to align with the county’s resource limitations. Critical efforts included facilitating vendor selection, resolving technical challenges, and advising on training and onboarding to ensure smooth adoption of the new systems.
The Results
Improved Integration: Eight law enforcement agencies are already connected to the new records-management system, with full implementation underway.
Enhanced Security: Role-based access controls ensure compliance with modern security standards and restrict unauthorized access.
Efficiency Gains: Automated workflows and streamlined data entry reduce manual effort and delays across agencies.
Future-Ready Architecture: Cloud-native systems provide scalability, resiliency, and reduced infrastructure management costs.
Data Accessibility: A centralized data warehouse enables enterprise-wide searches and supports advanced analytics, empowering informed decision-making across agencies.
To future-proof McLean County’s infrastructure, each system was designed to be cloud-native, to ensure scalability for future expansion, to reduce infrastructure-management costs, and to optimize resiliency, redundancy, and cybersecurity.
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