Case Study:

Missouri Department of Transportation

MCP Designs and Implements Award-Winning, Advanced Transportation Management System

The Missouri Department of Transportation (MoDOT) maintains approximately 34,000 miles of roads and 10,400 bridges that traverse the state’s 69,704 square miles. The department employs over 5,000 professionals, with about 3,000 workers assigned to its maintenance division. Like many other departments of transportation, MoDOT saw a tremendous opportunity concerning its data but was uncertain how to leverage it to enhance decision-making and improve the efficiency of its maintenance operations.

Challenge

The Missouri Department of Transportation sought a way to leverage rich data to improve decision-making and enhance its operations

 

Solution

MoDOT and MCP developed and designed the MoDOT Management System (MMS), a web-responsive integrated system that enables the department to perform an abundance of tasks more efficiently

Results

Today, the MoDOT MMS is used by more than 5,000 personnel in the state's seven districts. It has helped the state improve its training score by 25 percent in just three months

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Enhancing Decision-Making Capabilities within the Department of Transportation

Data Comes to Life

For MoDOT, opportunities existed to improve how materials, equipment, and facility resources were tracked. Managing MoDOT’s annual maintenance budget of $400 million-plus was another challenge — they sought new ways to demonstrate value concerning their operating budget by reporting efficiently and accurately on completed work. MoDOT also lacked a comprehensive system to collect and share important safety data and needed to improve its data-collection process for claims. Countless hours were spent combining spreadsheets to understand the safety performance of a specific work crew compared with others.

MoDOT and Mission Critical Partners collaborated on a vision to address these challenges with a web-responsive, integrated management system that could be used by personnel in all seven districts to bring their data to life. MCP conducted stakeholder interviews to determine MoDOT's specific needs and obstacles that needed to be cleared.

The goal was to increase efficiencies, eliminate time-consuming tasks, and replace paper-based reporting processes with more efficient electronic ones.

An Award-Winning System

MCP then initiated a multiyear effort to design, develop, test, and implement the transformational MoDOT Management System (MMS). The system was based on the .NET opensource development platform, Esri’s ArcGIS geospatial platform, and Oracle’s suite of applications and infrastructure platform. MMS enables the department to perform several critical tasks more efficiently, including:

  • Establishing daily crews and assigning their activities and equipment
  • Documenting hours worked, equipment and materials used, and the locations where work was performed
  • Tracking planned versus completed work
  • Analyzing safety data from various sources and reporting safety-related incidents and observations.

The Results

The results have been tremendous to the point that the project’s first phase received the Missouri Governor’s Award for Quality and Productivity, which recognizes service excellence, efficiency, innovation, process improvement, and employee ingenuity.

MoDOT has benefitted from the new management system in numerous ways. The Federal Highway Administration approved an additional $25 million-30 million in federal reimbursement for work performed by MoDOT crews due to the accuracy of the planning and documentation process created within MMS.

The MMS also provides acts as a comprehensive system to collect and share important safety data while improving its data collection process for claims. The system gathers critical safety data and presents it in simple yet sophisticated dashboards that enable leadership to conduct predictive analysis and make essential decisions to identify, isolate, and correct safety issues before they damage equipment or, worse, injure personnel. The result is a dramatic improvement in MoDOT's safety culture.

Today MoDOT officials have streamlined access to a tremendous amount of rich data that enhances decision-making and results in more in-depth planning and more accurate reporting.

Learn more

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Visually appealing and easy-to-navigate dashboards enable officials to drill down on key performance indicators and metrics in real time.

 

Our MMS consistently exceeds everyone's expectations of a simple but efficient enterprise system that tells our story.

Michael Middleton, Project Director, MoDOT Management System