Facing operational limitations, security risks, and an outdated basement facility never designed for modern public safety, Pueblo County partnered with Mission Critical Partners (MCP) to create a purpose-built emergency operations center (EOC) and emergency communications center (ECC). By integrating technology strategy, lifecycle planning, and architectural collaboration from day one, MCP delivered a facility that continues to operate at a cutting-edge level more than a decade later—proving the long-term value of its mission-critical expertise.

The Challenge: An Aging Facility That Constrained Operations and Growth

Pueblo County’s EOC and ECC were located in the basement of the county judicial center in cramped, windowless spaces never designed for modern public safety operations. Limited infrastructure created operational inefficiencies, security concerns, and telecommunicator wellness challenges, while the makeshift EOC required manual setup for each activation—slowing coordinated response efforts.

Dispatch and administrative staff worked in repurposed jail cells, and shared corridors used for inmate transport introduced additional security risks. With infrastructure unable to support evolving technology or future expansion, county leadership recognized that incremental fixes were not enough and that a purpose-built, future-ready facility was essential.

The MCP Difference: Technology-First, Lifecycle-Driven Design

After securing FEMA and local funding, Pueblo County selected MCP and Schrader Group to deliver a purpose-built EOC/ECC. MCP stood out by embedding technology, operational workflows, and future growth planning directly into the facility’s design—rather than adding systems after construction. By aligning technology with real-world operations, overseeing seamless integration, leading lifecycle planning, and collaborating closely with architects, MCP minimized risk, avoided costly retrofits, and ensured the facility could evolve with advancing public-safety needs.

The Results: A Facility That Still Leads

More than a decade later, the EOC/ECC continues to operate at a cutting-edge level, with nearly all original systems still fully functional. Intentional future-proofing allows Pueblo County to modernize without disruption, while the facility’s designation as Colorado’s backup EOC underscores its strength and reliability. Key features include:

100-person training room with ADA-compliant AV
Leadership policy room for oversight without operational disruption
Flexible dispatch configurations for growth or consolidation
Dynamic video wall and interconnected display systems
Racetrack-style ECC layout to enhance communication
Wellness-focused design with natural light, improved HVAC, and quiet spaces
Raised flooring, Category 6 cabling, and excess rack capacity for seamless upgrades

Future-Ready Public Safety Facility in Pueblo County, Colorado

Built to Last—Proven Over Time: MCP’s Role in Pueblo County’s Future-Ready EOC/ECC Facility

Challenge

Solution

Results

The Challenge: An Aging Facility That Constrained Operations and Growth

The MCP Difference: Technology-First, Lifecycle-Driven Design

The Results: A Facility That Still Leads

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